Frequently Asked Questions
What can we help you find?
Job Seekers
You can log into your Surge account through ePortal.
On ePortal, click “Forgot Password.” You will receive an email with a link to reset your password.
You can find your W-2 on ePortal by clicking “Use desktop version,” then “Manage W-2s.”
You can apply online or visit a Surge branch near you.
Visit our job board and enter your ZIP code to explore openings near you.
After applying, your local branch will call to schedule your interview.
1. Online application (15 min). 2. Branch interview. 3. Onboarding & paperwork.
Openings change frequently. Call your local branch for the most current info.
Employers
Candidates undergo interviews, reference checks, background & drug screenings.
Use our online portal 24/7 to review and approve submitted timesheets.
Yes—health, retirement plans, and paid time off for eligible employees.
We staff Manufacturing, Automotive, Logistics, Hospitality, Industrial, and more.
Customized staffing, pre-vetted candidates, fast turnaround, and flexible contracts.
Our quality intake includes skill assessments, interviews, and ongoing feedback.
Yes—our team provides forecasting, staffing optimization, and succession planning.
Yes—our portal lets you manage all workflows, billing, and performance reporting.